Why choose a custom installer

What to expect when you shop at retail chain (Marts and Geeks):

1. The sales staff is normally comprised of young people that have no specialized training. 
2. The staff is generally not passionate about what they are selling. 
3. Certain products are pushed onto customers based on their needs not yours. 
4. There will typically be no convenient way to get your questions answered once you get the product home.
5. If there is a problem, it is often hard to actually speak with the person who sold or installed your system.  Problems typically escalate to the dissatisfaction of the consumer.
6. The product may cost less but will have fewer options and probably won’t do what you want it to.
7. You are one of thousands of customers for a retailer so how important is one person to their business. 
8. Their sales staff is fragmented from the installation staff.  Promises are frequently made by sales that do not come through on the installation. 
9. Retail stores do not rely on every customer for the success of their business.  If there are a few unhappy people it really won’t negatively affect their business.
10. Installation services are not customized to the needs and desires of the consumer.  The retail stores have ‘canned’ installation services that are limited by the knowledge of their staff and the equipment they sell.  And most important of all, without an in-home consultation to perform a room and lifestyle analysis the retail chain store sales person will never be able to sell you the right product that meets your specific and unique needs.

A custom installer should provide the following services:

1. Provide skilled A/V professionals with years of experience.
2. Offer you a free in-home consultation. Without one there is no way to determine your exact needs.
3. Offer a range of custom, high quality products that will do everything you need now and provide future expansion capability.
4. Offer a level of service that far surpasses anything from a retail chain store.
5. Perform your in-home installation with professionalism and attention to every detail.
6. Design a system that is exactly what you want and nothing more, is easy to use and makes you feel that you made a great investment.
7. And most important, guarantees the system will be easy to use from day one.

Homedia Solutions takes the guesswork out of purchasing A/V equipment.  We keep up to date with the latest technologies and product developments.  Through our consultation we will provide you with the best equipment to fit your needs and budget.  Homedia Solutions follows up with an installation of these A/V components that is customized to fit your needs.  The success or failure of our business is built on our reputation and the referrals we get from past clients.